I just got off the phone with a content creator who accidentally overpaid her chatter by $2,000. ❌❌❌
Let that sink in.
This wasn’t just a rounding error or a minor miscalculation. It was a full-on mistake that happened because she trusted the chatter’s self-reported sales, without verifying them. Don’t let this happen to you.
Don’t Just Take Their Word for It
It might feel easier to trust the reports chatters send you. After all, you’re busy creating content, managing your brand, and doing a hundred other things.
But here’s the truth: you absolutely need to track your own sales. Period.
If a chatter tells you she sold $180 during a shift, you need a way to confirm that. Not because you’re accusing anyone of lying, but because this is your business, and mistakes (or dishonesty) can cost you big.
One creator discovered her chatter was copying and pasting the same message to everyone, which led to subscriber complaints and refunds. You don’t want to risk this happening to you.
Use Tools That Work for You
Let’s be real: no one wants to manually track every sale, every PPV, or every tip. It’s tedious and time-consuming. However, there are tools available that can make this process simple. For example, SuperCreator.App (or a similar software) gives you real-time insights into everything your chatters are doing, from PPV sales to tips to custom requests.
These tools don’t just help you verify payment amounts. They give you a window into the actual conversations your chatters are having on your behalf, which is crucial.
It’s Not Just About the Money
While tracking payments is important, monitoring what your chatters are saying is equally vital. After all, they’re communicating directly with your subscribers under your name.
You should be checking:
- What kind of messages are being sent?
- Are your chatters representing your brand properly?
- Are mass DMs aligned with your tone and boundaries?
- Are they upselling effectively, or scaring off loyal fans?
The last thing you want is a churn in subscribers because someone was too aggressive, unprofessional, or simply off-brand in their conversations.
👥 Managing a Team of Chatters as You Scale
As your OnlyFans business grows, you might find yourself hiring more than one chatter to keep up with demand. That’s a great sign — but it also means your role shifts from just being a creator to becoming a team leader. And that requires systems.
Here are a few key tips to help you manage your chatter team effectively:
🗓️ Hold Weekly Check-Ins
Schedule a short weekly meeting (even just 15–30 minutes) with your chatters to stay aligned. Use this time to:
- Discuss what’s working and what’s not
- Set weekly sales goals
- Share updates or promotions
- Address any subscriber feedback
Consistent communication builds accountability and gives your team a sense of direction.
📊 Review Performance Monthly
Every month, go over each chatter’s performance — not just in terms of sales, but also:
- Response time
- Subscriber retention
- Message quality
- Use of scripts or on-brand voice
This helps you reward top performers, support those who are struggling, and spot any red flags early.
💬 Use Group Chats or Slack for Team Comms
Don’t rely on scattered DMs. Create a centralized place for team communication. Platforms like Slack, or Telegram, or even a dedicated WhatsApp group can streamline:
- Shift handoffs
- Sharing subscriber insights
- Quick updates or reminders
- Community building among your team
It keeps everyone in the loop and makes it easier for you to lead.
🧾 Create a Script & Template Library
Maintain a shared library of pre-approved messages for:
- New subscribers
- Upsells and PPVs
- Re-engagements
- Holiday or promo messages
This ensures all chatters stay on-brand, speak in your voice, and avoid mistakes that could lead to subscriber churn. Tools like Google Drive or Notion are perfect for organizing these.
I’m not saying all chatters lie. Most are probably doing their best. But some don’t, and unfortunately, one creator just paid the price — literally. This is your business, your money, and your brand. Don’t blindly hand over trust; verify first, then pay.
You work too hard to lose money to a preventable mistake. Be smart. Be in control.